Job Description
Slot Technician I WarHorse Gaming, a division of Ho-Chunk, Inc. Location: Lincoln, NE Job Type: Full-time | Grave Shift; Schedule varies based on property needs, including evenings, weekends, and holidays Compensation & Benefits Salary Range: $21.00/hour Comprehensive benefits package: Federal Employees Medical Coverage (Medical, Dental, Vision) 401(k) with immediate vesting & company match Discounted meal program Vacation, holiday, and sick days Quarterly incentive program About Ho-Chunk, Inc. & WarHorse Gaming Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty. WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region. Our Work Is Guided By Our Core NATIVE Values Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska. Accountable – To always do what’s right. Team-Focused – For inclusive progress. Innovative – In creating solutions. Visionary – In our purpose and direction. Excellence – Through learning and performance. Position Summary The Slot Technician I is responsible for the installation, repair, relocation, and preventive maintenance of slot machines and related equipment. This position ensures minimal downtime, compliance with regulations, and an exceptional guest experience. Key Responsibilities Perform preventive maintenance to ensure slot machine serviceability and maintain repair records. Maintain equipment to approved standards and schedules, striving for maximum game uptime. Assist guests with property and game information as needed. Perform urgent repairs and maintenance in accordance with manufacturer guidelines and departmental procedures. Inspect all new machines and conversion kits prior to installation on the gaming floor. Collaborate with Slot Operations and management to ensure smooth technical operations. Troubleshoot and repair electronic gaming equipment down to the component level. Communicate technical issues clearly to team members and management. Investigate and resolve slot variances in compliance with company policies. Secure all company-issued items (keys, radios, devices) and follow company safety standards. Attend required training sessions. Comply with the Company Compulsive and Problem Gambling Plan, including regulations regarding service to minors and intoxicated persons. Perform additional duties as assigned. Required Qualifications & Experience Must be 21 years of age or older High school diploma or GED One (1) year of experience as a Slot Technician or in a related field Experience with slot machines, electronics, or PC technical systems (degree or certification preferred) Proficiency in Microsoft Office Suite and slot systems Strong organizational, problem-solving, and analytical skills Ability to interact with mobile devices and touchscreen technology Preferred Prior use of smartphones and/or tablet applications Demonstrated ability to train others Work Environment & Physical Requirements Exposure to loud noises, smoke, cramped spaces, and varying temperatures Regular movement across casino floor; ability to lift up to 75 lbs. Requires mobility, agility, dexterity, balance, coordination, and endurance Prolonged periods of concentration and decision-making Frequent verbal and written communication Schedule This position requires flexibility, including evenings, weekends, holidays, and extended hours based on business needs. Drug-Free Workplace WarHorse Gaming is a Drug-Free