Job Description
Scalable Systems is a USA based Big Data, Analytics and Digital Transformation company focused on vertical specific innovative solutions. By providing next generation technology solutions and services, we help organizations to identify risks & opportunities, achieve operational excellence and to gain an innovative edge. Role- SME- GPP Payments (Global Payment Plus) Location- Canada -Can be Remote 12 months contract No Sponsersip Provided | Only Canada Based Candidate Needed Skills Required Strong & proven FGPP issue/case analysis: triage, recreation, trace analysis, DB and GUI usage. Deep FGPP business and functional knowledge. Proven hands-on FGPP configuration experience: profiles and rules setup, not only setup design. Customer-facing experience: leading technical calls. Experience with FGPP (not only Classic GPP) from the last 3 years. Escalation Handling o Manage escalations from L2 for complex and advanced issues. o Provide guidance and support for configuration changes needed to resolve issues. Issue Investigation o Identify root causes, recreate issues, Analyze traces and provide immediate workarounds. Perform complex configurations to provide solutions. o Use GUI, DB and traces to perform analysis. Understand FGPP core Tables & fields (I.e logical fields , xpath , object rules , profile_udfs,cache_refresh) Payment Processing: Review the payment processing flow and compare it with the error to pinpoint the issue. Trace Analysis: Analyze traces to pinpoint the issue, understand what causes it, determine if the failure requires a code fix or can be resolved through configuration and perform the complex configurations(Pre post rules) and check-in in BA master for the Project branches If Interested shae your resume at or Scalable Systems is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation