Job Description
This is Reuben Levy, proud owner of five exceptional family owned and operated MassageLuXe Spas in Metro Detroit. My deep belief in the transformative power of Massage Therapy fuels my passion for our work. Having experienced firsthand the mental and physical benefits of massage over my six-year membership at MassageLuXe, I was inspired to elevate my involvement. Now, at my establishments, known as Team Levy LuXe, our Team Members take precedence above all else. We invest in creating an outstanding culture, offering competitive pay structures, and comprehensive benefits. Why? Because we are committed to attracting and retaining the best talent, ensuring a remarkable experience for both our team and clients alike. As part of the family at Team Levy LuXe, you will experience a distinctive culture that we fiercely safeguard along with direct access to engaged ownership that values listening and involvement. SPA MANAGER: $55,000 base salary plus uncapped bonus opportunity! We are looking for an individual who understands how business works and the potential earnings based on achieving goals - we want you to earn $$$ and the incentives are really great! WE ARE LOOKING FOR AMAZING!!! Team Levy LuXe operates 5 independently family owned locations in Metro Detroit - Bloomfield Hills, Rochester Hills, Scio Township, Shelby Township, West Bloomfield. Our Culture is amazing and we are looking for the right fit - is that you? If you want to be part of an entreprenurial Team that values your input, ideas and dedication, look no further! Team Levy LuXe is where it is at! Who is MassageLuXe? MassageLuXe is a luxury premier brand that is rapidly expanding throughout the United States. We provide a Spa experience that supports and encourages health, wellbeing, and quality of life. MassageLuXe is focused on providing a safe, positive, rewarding, and stable job environment for our entire team. Do you have what we’re looking for? We are on the hunt for a goal-oriented motivator who is enthusiastic about growing a Spa member base and leading a strong team of service and sales professionals to achieve their career goals. The ideal candidate is driven and entrepreneurial along with being committed to focusing on and excelling in the following management duties: Building client loyalty by assisting in their needs, listening, and asking questions. Learning and understanding all Spa services and product lines. Selling appropriate services by utilizing your knowledge to give advice. Signing clients on as members by providing them with the program that suits their needs and that is the best value for them. Hiring, training, scheduling, and communicating effectively with all employees. Handling administrative tasks including but not limited to payroll, scheduling, inventory, and reporting. Developing strategies to raise client membership, expand Spa traffic, and optimize profitability. Upholding MassageLuXe standards of safety, cleanliness, facility repair, and equipment functionality. Conducting personnel performance appraisals to assist training needs and build career paths. Assisting in sales and scheduling appointments. Motivating, educating, and encouraging staff to reach all goals daily, weekly, and monthly. Maintaining a positive, upbeat, welcoming atmosphere in your Spa for both clients and employees. Additional Spa manager duties as needed. Success is part of our DNA. Are you Qualified? Leadership – Must display confidence in self and others; Inspire and motivate team members to achieve Spa goals; Inspire, respect, and trust; Accept input from others and grow from feedback; Provide vision and inspiration to peers and subordinates; Give appropriate recognition to others; Be passionate and optimistic. Problem Solving - Identify and resolve problems in a timely manner; Listen and communicate with customers and team members to resolve issues amicably. Look for ways to improve and promote quality; Apply feedback to improve performance. Planning/Organizing - Use time efficiently; Set goals and objectives; Follow and complete daily, weekly, and monthly checklists; Delegate and verify all tasks have been completed adequately; Develop performance improvement plans to aid in achieving Spa goals. Follow through on commitments. Professionalism - Approach others in a respectful manner; React well under pressure; Treat others with respect and consideration; Accept responsibility for own actions; Monitor own work and delegate duties to ensure quality. Must be