Job Description
Description & Requirements Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. The Plant Operations & Office Manager serves as a key operational support partner to site leadership, providing integrated oversight of office administration, finance and accounting support, employee engagement activities, and manufacturing site reporting. This role ensures the plant operates efficiently from an administrative, financial, and people experience standpoint while maintaining accurate data, compliance, and professional standards across the site. This position requires strong organizational skills, attention to detail, discretion with sensitive information, and the ability to work effectively in a fast paced manufacturing environment. Key Responsibilities Office Management & Administrative Operations Serve as the primary administrative point of contact for the manufacturing site, including reception, visitor coordination, and general office operations Manage office supplies, service vendors, and administrative processes to ensure smooth day to day operations Coordinate site communications, postings, and administrative workflows across departments Maintain organized records, files, and documentation in accordance with company and regulatory requirements Finance & Accounting Support Provide support for accounts payable, invoicing, and expense processing, including coordination with corporate finance teams Support inventory administration, purchase order tracking, and reconciliation activities Prepare and maintain financial and operational spreadsheets, reports, and summaries for plant leadership Ensure compliance with internal controls, documentation standards, and audit requirements as applicable Manufacturing Site Reporting, Cost Control & Data Integrity Serve as a primary owner of plant level cost control reporting, ensuring accurate, timely, and decision ready production, cost, and sales data Enter and reconcile operational data impacting cost and margin, including outsourced production activity, finished goods, and job standards Prepare and analyze cost sheet reviews, board variance corrections, waste reports, and OEE/sales reports, highlighting cost drivers, inefficiencies, and opportunities for improvement Generate and maintain maintenance, production, and performance reporting to support labor, material, and overhead cost management Lead monthly WIP organization and inventory reconciliation, ensuring accurate valuation, verifying coating inventory and raw material usage, and preparing controller worksheets Maintain strict data integrity across production, labor, inventory, and cost systems to support accurate financial reporting and internal controls Partner closely with operations, maintenance, and finance leadership to identify cost variances, resolve discrepancies, and support corrective actions Employee Engagement & Site Culture Support Coordinate employee engagement initiatives, recognition programs, and site events Support onboarding and offboarding logistics, including new hire orientation coordination and documentation Assist with employee communications, postings, and engagement activities that reinforce site culture and values Partner with HR and site leadership to support engagement surveys, action plans, and employee communications Compliance, Coordination & Continuous Improvement Maintain confidentiality of employee, financial, and operational information Support audits, inspections, and internal reviews by providing documentation and administrative coordination Identify opportunities to streamline administrative, reporting, and finance support processes Provide general administrative and operational support as needed to meet site and business needs Required Qualifications & Experience High school diploma or equivalent 3–5 years of experience in an office management, administrative, finance support, or plant administrative role, preferably in a manufacturing environment Strong proficiency in Microsoft Excel and other Microsoft Office applications Experience handling financial data, reports, or accounting support activities Strong organizational skills with a high level of accuracy and attention to detail Preferred Ex