Job Description
The Role at a Glance We're looking for a Senior Systems & DevOps Engineer to help modernize how our Managed File Transfer (MFT) team works. This is a contract-to-hire role where the immediate focus is getting us from manual deployments and ad-hoc patches to real CI/CD pipelines, better monitoring, and more consistent reliability. Over time, this role can grow into a central voice for DevOps practices and system reliability across our DataOps space. This role is roughly a 60/20/20 split across DevOps buildout, reliability improvements, and support/mentoring. We need a hands-on Senior Systems & DevOps Engineer to modernize our MFT team. DevOps maturity is the top priority: building pipelines, reducing manual workloads, improving reliability. Strong Unix fundamentals and a background in secure system configuration. Someone who can teach, partner with the team, and help us modernize at a sustainable pace. Responsibilities: DevOps + Modernization (60%) Build our first automated deployment pipelines from scratch using GitHub Actions. Convert manual installs, patches, and upgrades into predictable workflows. Help us migrate key software (Cleo Harmony, PilotFish) into repeatable CI/CD processes. Integrate system configuration and security principles into deployment pipelines. Mentor the team so they can take full advantage of modern DevOps workflows/best practices. Reliability, Monitoring, and Noise Reduction (20%) Reduce alert noise so the team can focus on actual issues. Build reliable checks, alerts, and dashboards using the tools we have (Splunk, Grafana, ServiceNow). Improve observability-especially for downstream consumers. Help the team shift from reactively supporting systems to proactively preventing issues. Support, Collaboration, and Teaching (20%) Work with the team to diagnose issues, plan improvements, and mature our operational posture. Provide guidanc