Job Description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com . Overview of Job Function: As a Senior Software Engineer, you will take deep technical ownership of significant product features and subsystems within Verint's QM and PM platform. You will lead the design and implementation of complex full-stack capabilities, mentor peers, contribute to architectural decisions, and partner with a globally distributed engineering team to ship high-quality, enterprise-grade software. This role demands hands-on engineering excellence and the ability to influence technical direction within your squad and beyond. You will work on software that directly impacts how enterprise customers manage workforce performance and customer interactions at scale. Principal Duties and Essential Responsibilities: Full-Stack Development Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontend applications. Lead implementation of complex, high-impact features from API design through polished, accessible UI delivery. Architect scalable microservices and modular frontend components supporting high concurrency and enterprise-scale data volumes. Own design and architecture reviews for your squad; drive API contract definitions, data model