Job Description
Quick Info Can be home-based, but must be able to travel up to 50% for first 1-2 years during implementation/migration period and then will move to mainly remote Must have experience implementing/migrating Epicor and ideally Kinetic No sponsorship available for this role About the Company Our client is a U.S.-based advanced manufacturing company supporting highly regulated, precision-driven industries. The business operates across multiple locations and serves customers where quality, traceability, operational discipline, and on-time delivery are critical. This is a complex manufacturing environment with multiple business functions relying on ERP for daily execution, reporting, planning, and decision-making. Epicor plays a central role in connecting finance, supply chain, operations, production, procurement, inventory, quality, order management, and logistics. The Opportunity The company is hiring a Senior Epicor ERP Business Analyst / Specialist to help strengthen, standardize, and optimize how Epicor is used across the business. Serve as the bridge between business users and technical teams across finance, operations, supply chain, manufacturing, procurement, order management, logistics, and quality. Understand how the business actually works, identify where processes are inconsistent or inefficient, and translate those needs into practical Epicor solutions. Bring the judgment to know when the answer is better configuration, process redesign, training, reporting, automation, integration, or stronger use of Epicor best practices. Operate beyond narrow support or ticket-taking by asking strong questions, getting to root causes, improving adoption, and supporting Epicor across its full lifecycle. What You’ll Do Serve as an Epicor application and business process subject matter expert across finance, supply chain, manufacturing, procurement, order management, logistics, and quality. Partner directly with end users to understand business needs, diagnose process gaps, and identify opportunities to improve how Epicor is used across the organization. Support Epicor across the full application lifecycle, including optimization, documentation, production support, upgrades, on-premises to cloud migration, and non-Epicor to Epicor migrations. Help standardize and improve business processes using Epicor best practices, with a focus on consistency, scalability, data integrity, and operational efficiency. Design, create, and maintain BAQs, dashboards, BPMs, and Data Directives. Use strong knowledge of Epicor tables, schemas, relationships, and architecture to support reporting, troubleshooting, workflow improvements, and business analysis. Work closely with developers on customizations, extensions, interfaces, and integrations with tools that complement Epicor and improve business productivity. Develop and maintain process documentation, test scripts, training materials, and user-facing support resources. Lead or support end-to-end testing, including unit, integration, regression, and user acceptance testing. Train users, support change management, and help improve adoption across business functions and locations. Ensure Epicor security roles, permissions, and access controls are properly designed, maintained, and enforced. Support Epicor Kinetic, including web/cloud environments and multi-company or multi-site use cases. What We’re Looking For 5+ years of experience as an Epicor Business Analyst, Epicor Specialist, ERP Business Analyst, or similar role in a manufacturing environment; Strong understanding of manufacturing operations and how ERP supports the flow of work across finance, supply chain, production, quality, purchasing, inventory, order fulfillment, and logistics. Hands-on Epicor experience across core and advanced modules, including finance, supply chain, forecasting, demand planning, MRP/MPS, AP automation, scheduling, quality, purchasing, inventory control, and order fulfillment. Strong SQL and BAQ development skills. Hands-on experience building and supporting dashboards, BPMs, and Data Directives. Strong understanding of Epicor table structures, relationships, architecture, and data integrity considerations. Experience working in multi-company, multi-site, or distributed manufacturing environments. Experience supporting project activities, including coordination, progress tracking, testing, stakeholder communication, and documentation. Ability to translate business needs into thoughtful Epicor solutions without over-customizing or creating unnecessary complexity. Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders. Will