Job Description
Reston, Virginia, United States IT Ref ID: JR-017516 Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary The Team Information Technology - Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Job Summary Palo Alto Networks is looking for a talented Senior IT Systems Engineer, Identity & Access Management who will be responsible for maintainability, build and configuration of user identity & authentication services, single sign on (SSO) and access automation. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies and will make a big impact in this highly visible role strengthening our identity services. Key Responsibilities Implement and support the SSO. MFA and user access provisioning services Develop and maintain IAM policies, procedures, and standards Partner with IT and product teams for SSO and user registration integration Maintain and support API based micro services for customizing customer and partner registration Manage scalability, capacity planning, redundancy, and resiliency Maintain service availability and performance SLAs based on business and product requirements Work with other Identity Platform engineers to deploy and maintain services, capacity planning, create and review operational runbooks Contribute to future roadmap, design, deployment, validation, operations and DR/BCP Design proactive service monitoring, alerting and trend analysis of the services, and implement self healing Participate in on-call support rotation and handle IAM-related incidents as needed Qualifications Required Qualifications Due to the nature of this project/government contract, this position requires US Citizenship Must be located in Reston, VA or Dallas, Tx to be onsite. 3+ years of hands-on experience in managing and supporting identity & access technologies, like Okta, Azure AD, Ping Identity, CyberArk Very strong knowledge of SSO, MFA and user identity management domain Advanced understanding of SAML, OAuth, and SCIM standards and protocols and practical knowledge of their implementation Ability to work cross-functionally across multiple business units, such as IT application, infrastructure, and product development teams Strong technical writing skills to support required documentation Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience or equivalent military experience required Preferred Qualifications Knowledge of directory services, preferably active directory Familiarity with privileged access management platforms Hands on experience with cloud provides (GCP/ AWS) Strong scripting / automation skills in Python / Bash /Go Compensation Disclosure The compensation offered for this position wi