Job Description
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Service Enablement Platforms organization develops and delivers solutions for Case Management, Credit & Collections, and Payment Devices platforms that enable critical servicing journeys. The position of Sr. Manager, Solutions Architecture leads and mentors a team of solutions architecture colleagues, manages project resources and team development, and oversees the strategic vision and enterprise-wide integration of technology platform solutions, ensuring alignment with long-term company roadmaps and rigorous governance. Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, and/or comparable experience; advanced degree preferred. Have passed (or pass within 6 months) a Senior Engineer level DT Technical Assessment in at least one technology discipline relevant to the assigned Technology Platform(s). Knowledge of working with relevant supporting architecture domains required to align and deliver solutions (business, information, application, technical, etc.). Knowledge of working with Service Oriented Architecture design principles, execution patterns, and performance optimization techniques. Knowledge of current industry best practices regarding solution delivery disciplines. Hands-on programming experience relevant to the assigned technology platform in a professional environment, and/or comparable experience. Experience in managing and mentoring teams of architects and engineers. Experience in leading and oversee multiple complex technology projects simultaneously, ensuring alignment with strategic business goals. Experience in application solution architecture design and end-to-end software development of complex distributed (multi-tiered) systems. Experience in multiple technology disciplines with a deep knowledge of architectural concepts (business, data, technical, and solution) and a proven track record of implementation. Experience in using a systems analysis and design methodology applicable to an Agile product environment. Experience in relevant software development life cycle methodologies, practices, and compliance policies/procedures. Experience in solution architecture, complex application systems design, and platform integration via modern approaches (i.e., RESTful application programming interfaces). Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental