Job Description
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. THE OPPORTUNITY Sr. Office Assistants are used in almost every County Department. They perform a variety of routine to complex advanced and specialized clerical work of above average difficulty and complexity in areas such as legal documents, personnel functions, insurance claims, contracts, proposals, treatment authorization forms, and program eligibility forms; may serve as a lead worker over a group of office support staff; and performs related duties as assigned. The selected candidate will have the opportunity to: Provide lead direction and training to a small group of office support staff, if assigned. Provide input into employee performance, selection and other personnel decisions, if assigned. Perform advanced and specialized office support work which typically require some specialized subject matter knowledge, including interpretation and/or explanation of program policies and procedures as well as coordination of detailed or specialized office activities related to the department to which assigned. Provide specialized department information, including detailed program-specific information, to County executives, managers, clients, outside agencies, and others; search for, receive, and explain complex rules, regulations, policies, procedures, and technical office operations; explain external laws, regulations, ordinances, and policies as they relate to clerical/technical/office functions. Assist clients in completing complex forms for the purpose of documenting specialized program-related information; provide advanced customer service in a calm, helpful, and effective manner. Research, compile, maintain, and process statistical, financial, and/or other numerical data to support specialized office functions; create spreadsheets, logs, and other clerical tools to assist with maintaining information. For a full description of duties and responsibilities, please review the job description here. THE IDEAL CANDIDATE The Public Defender’s Office seeks a candidate who is reliable, resourceful, and proactive, someone who takes pride in anticipating needs, identifying problems before they escalate, and serving as a steady, trusted support person for the office as a whole. Because the work of a Public Defender’s Office is mission-driven and client-centered, the successful candidate will understand the importance of confidentiality, professionalism, and compassion. Attention to detail is critical, but equally important is the ability to remain calm under pressure, adapt to changing priorities, and contribute positively to a collaborative team environment. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations. A**ny combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Equivalent to graduation from high school -AND- Two (2) years of general clerical or office support experience, including at least one (1) year at a level equivalent to the County's class of Office Assistant II. Depending on assignment, previous knowledge and experience in the assigned area is desirable. Licenses and Certifications: Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record. SUBMIT YOUR APPLICATION If you have any questions regarding this recruitment, contact Kelly Gatchet in Human Resources at kelly.gatchet@edcgov.us . RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. A written exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The online examination has been tentatively