Job Description
About Us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts About the role: HighLevel builds products that serve over 60,000 businesses worldwide, and our product teams ship fast. We need a Sr. Privacy Counsel, Product who can keep pace: someone who lives in the product development process, spots privacy issues early, and delivers practical, risk-calibrated guidance that helps the business move forward. This is a product-facing role. You'll be embedded with engineering and product teams, advising on privacy-by-design from the earliest stages of feature development through launch. You'll own privacy counseling for HighLevel's platform, working through questions that range from consent flows and data collection practices to international data transfers and AI-driven features. The right candidate understands that good privacy advice isn't just about identifying risks. It's about helping the business understand those risks, weigh them against business objectives, and make informed decisions. You should be thorough in your analysis, clear in your communication, and business-minded in your approach. You'll report to the Managing Counsel, Product & Compliance and work closely with the Privacy Program Manager and the broader legal team. This role demands significant autonomy. You need to operate independently, build trust with product and engineering stakeholders, and deliver advice that's both legally sound and practically useful. What You’ll Be Doing: Product Privacy Counseling Serve as HighLevel's primary privacy advisor for product development, embedded in the full lifecycle from concept through release Review new features, product changes, and data practices for privacy implications, providing actionable guidance that enables informed decision-making Advise on consent mechanisms, data collection disclosures, cookie and tracking implementations, and user-facing privacy controls Partner with product and engineering to design privacy-compliant solutions for AI-powered features, analytics, and data-driven functionality Conduct privacy reviews for new integrations, partnerships, and third-party data sharing arrangements Privacy Law Guidance Provide day-to-day counseling on GDPR, CCPA/CPRA, and other US state privacy laws as they apply to HighLevel's products and operations Monitor and advise on emerging privacy regulations globally, translating new requirements into practical product guidance Advise on TCPA, CAN-SPAM, and other marketing compliance issues as they intersect with product functionality Support HIPAA compliance efforts where HighLevel acts as a business associate Cross-Functional Collaboration Coordinate closely with other legal subject matter experts across the team to deliver cohesive, actionable guidance to product managers, developers, and engineers, ensuring product teams receive consistent counsel Build strong working relationships with product managers, engineers, and designers, earning trust as a partner who helps them ship better products Translate legal requirements into language product teams can act