Job Description
Sr. Product Manager, Order Lifecycle & E-Commerce About BillingPlatform BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers. Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc. 5000 list for five years running. Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications and recognized as the Leader in Forrester Research’s The Forrester Wave™: SaaS Recurring Billing Solutions. To learn more about us, visit billingplatform.com. Description We are seeking a detail-oriented, domain-expert Senior Product Manager to own and advance key features within our market-leading Revenue Lifecycle Management product portfolio. This is a critical role spanning high-touch enterprise sales and high-velocity product-led-growth (PLG), requiring a deep understanding of complex order orchestration, automated revenue operations, and scalable API-driven ingestion, and the ability to act as a full lifecycle product manager, taking ideas from Discovery through GTM. You won't just be managing a backlog; you will be the bridge between complex revenue operations requirements and elegant software solutions. You will lead customer discovery, craft engaging customer experiences, and serve as a primary decision-maker in the constant balance between delivering high-value features and meeting aggressive time-to-market goals. About You You are exceptionally organized and driven with an ability to manage complex projects, coordinate across teams, and ensure flawless execution. You have order-to-cash acumen and are eager to partner directly with product leadership to drive new product innovation in the enterprise SaaS space. You are passionate about the success of each product feature, measuring and ensuring adoption by customers. The Experience and Skills You Bring • Hybrid Order Expertise: 3–5+ years of PM experience managing order-to-cash workflows for businesses with both Enterprise Sales (CPQ/CRM-led) and PLG/E-commerce (API-led) motions. • Transactional & Rating Nuance: Deep understanding of the "math" behind an order. You are comfortable defining logic for complex charges, credits, and usage-based rating. You understand proration, tiered pricing, and how "Order" data dictates downstream "Invoicing" accuracy. • Hands-on Technical Literacy: You don't just write docs; you explore the system. You are proficient in SQL for auditing order data and Postman for testing ingestion APIs. You can read a JSON payload and explain to a dev why a specific discount didn't map correctly to a Revenue Contract. • Integration & Data Ingestion: Experience with diverse ingestion patterns—from automated REST APIs for web checkouts to mediating complex PDFs or Salesforce CPQ data for enterprise deals. • Full Lifecycle GTM: Proven track record of taking a feature from deep Discovery (talking to CFOs and RevOps) to GTM Execution (training Sales and Professional Services, and creating technical documentation). • Communication & Presentation: Exceptional verbal and written English. You can explain a "tiered-volume rating" logic to a developer and a business stakeholder with equal clarity, ensuring everyone understands the financial outcome. Your Mindset and Approach • Exceptional Executive Function: You possess outstanding organization, detail orientation, and high accountability. You are meticulous and ensure that no critical detail or dependency is missed when managing complex projects. • Master of Collaboration: You are a proactive leader who aligns stakeholders—from engineering to sales, marketing, and services —driving consensus, shared ownership, and accountability toward a unified goal. • Bias for Action and Delivery: You are results-focused and self-starting, demonstratin