Job Description
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $139,400.00 - $230,000.00 Target Openings 1 What Is the Opportunity? Travelers is seeking an Sr Software Engineer (Engineering Enablement lead) to join our organization as we grow and transform our Technology landscape through AI-driven engineering practices. The individual will serve as a technical thought leader, product owner, and leader in equal measure — setting direction, shaping strategy, managing the Engineering Enablement product portfolio, and ensuring AI-driven engineering practices take root and scale across Claim Technology. While maintaining the technical depth to engage credibly across the full software engineering lifecycle, this role is defined by the ability to influence how engineering is done at the organizational level, ensure the right work is being prioritized and delivered, and develop the people and teams responsible for making it happen. The individual will consult with stakeholders to determine software and system functional specifications, informs the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and domain knowledge to drive the planning and execution of complex initiatives, and provide leadership that elevates the entire Engineering Enablement organization. In this role, the individual serves as the Engineering Enablement Lead — responsible for ensuring the AI Enablement & Experience circle is focused on the highest-impact work, setting the technical direction for AI-driven engineering adoption across Claim Technology, owning the Engineering Enablement product roadmap, and representing Engineering Enablement in conversations with enterprise and claim leadership. This individual is expected to develop deep organizational fluency across all Engineering Enablement functions, building the strategic, operational, and executive communication capabilities that position them for expanded leadership responsibility over time. What Will You Do? Shape and communicate the technical direction for AI-driven engineering across the Engineering Enablement organization, ensuring the AI Enablement & Experience circle is continuously focused on the highest-value opportunities. Own and actively manage the Engineering Enablement product roadmap — defining, prioritizing, and sequencing work in partnership with stakeholders to ensure the circle is always working on the right things at the right time. Engage credibly across the full software engineering lifecycle — from design and architecture through testing and production health — bringing hands-on technical depth to thought leadership conversations and strategic decisions. Lead and develop the engineers within the AI Enablement & Experience circle, fostering a high-performing team culture grounded in AI-driven practices, continuous learning, and shared accountability for outcomes. Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals, with a specific responsibility for ensuring the circle is continuously prioritized against the highest-value engineering enablement opportunities across the organization. Deliver efforts both independently and by leading other team members, modeling AI-driven engineering behaviors that set the bar for the broader Engineering Enablement organization. Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents, applying AI-driven diagnostic and pattern recognition capabilities to accelerate resolution and prevent recurrence. Act as a technology advocate, independently seeking opportunities where AI-driven technology can be utilized to fundamentally improve how Claim Technology engineers design, build, and deliver software — not just at