Job Description
As the Senior Specialist of Retail Programs Strategy and Operations , you will support the execution of retail sales and operational strategies that drive business performance across Best Buy stores. In this role, you’ll partner with cross-functional teams to support retail initiatives, operational processes, and employee-facing programs that improve both the customer and employee experience. You’ll help bring retail strategies to life through strong operational execution, collaboration, and problem-solving. This is a great opportunity for someone who enjoys working in a fast-paced environment while influencing execution across multiple business partners. This role is hybrid, which means you will work some days on site at the Best Buy location listed on this posting and some days virtually from home or another non‑Best Buy location. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process. What you’ll do Execute daily, weekly, and monthly operational responsibilities for Retail Programs Support retail program strategies, tools, and operational processes Partner with cross-functional teams to support product launches and initiatives Monitor retail feedback and identify operational improvement opportunities Support reporting, documentation, and execution of retail program initiatives Basic qualifications 2+ years of experience in retail, sales, operations, or business 1+ years of retail supervisory or management experience 1+ years of experience working with vendors or external partners Strong organizational and prioritization skills Ability to collaborate effectively across teams and business partners Preferred qualifications 1+ years of experience supporting business financial management, reporting, or P&L responsibilities 6+ months or more of proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Outlook. Experience supporting cross-functional projects or initiatives Strong analytical and problem-solving skills Experience improving operational processes or retail execution Ability to adapt quickly in a fast-paced environment What’s in it for you We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include Competitive pay Generous employee discount Physical and mental well-being support Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Position Type: Full time