Job Description
Zurich North America is seeking a skilled and motivated Nurse to join our Managed Care Team as a Sr. Supplier Medical Process Specialist focusing on vendor governance to join our team in one of our Managed Care business units across the United States. If you're considering your next career move, Zurich offers you the opportunity to work for a globally recognized company known for its excellent benefits, flexible work arrangements, commitment to work/life balance, and outstanding culture. As a Sr. Supplier Medical Process Specialist, you will manage supplier performance and work product in area(s) of responsibility. Responsible for overall production, quality and timeliness of supplier. Will handle both complex transactional and procedural issue escalations. Conducts regular quality audits and/or reviews to ensure accuracy and completeness of work performed by supplier. Responsible for participating in continuous process and system enhancements to improve operational efficiencies, quality and/or timeliness. This fully remote role based any in the U.S. is ideal for experienced professionals with a passion for vendor management, operational excellence, and collaborative problem-solving. In this role you will be responsible for: Manage vendor and supplier relationships to drive optimal performance and positive outcomes for Zurich and our clients. Analyze operational data, identify trends, and collaborate with cross-functional teams to identify improvement opportunities. Lead or participate in regular meetings, trainings, and operational reviews with vendors and internal partners. Maintain professional expertise by staying current with industry trends and contributing to clinical education Support quality assurance, compliance, and process improvement efforts within claims and managed care operations. Basic Qualifications: Associate degree and 3 or more years of experie