Job Description
Work from remotely or from home We're a perfect fit for top account managers and existing entrepreneurs. Be your own boss, but have the power of a thriving startup. We're a next-generation platform. We are looking for a remote account manager to help facilitate communication between our clients and our team The Perfect Fit: 2+ years of sales and business development experience. Not afraid to run a full desk. You have the ability to work independently and set your own goals. You're sick of being micromanaged and want more control over your day-to-day. The 2 Major Duties of this Position Client Satisfaction / Retention: You will be the day-to-day contact for our clients, responsible for relaying their feedback to our team of writers and editors. You will be responsible for identifying trending topics inside each client's industry and applying them to unique client needs. You will be required to create quarterly reports that illustrate the positive results as well as to provide feedback on anything that needs to be improved. Continual Campaign Enhancement: This is not a sales position, and you will not be required to upsell; however, you will be required to strengthen these campaigns with a deep understanding of each client's audience and goals. This may include adding additional services (via upsell), but it will more likely mean providing thoughts and input that will synergize the relationship between our agency and the client. Here are the details: This is a remote position. You will need a quiet place to hold calls (not Starbucks or similar). You will need a phone, a computer and good wifi. Though hours can be a little flexible, you will need to commit to mostly workday, weekday hours, and you must be available to take calls with clients. Most importantly, this is a client-facing position. You will be interacting with our customers most