Job Description
Location: Houston, TX or U.S. Remote Role Overview HP is seeking a Sr. Technical Program Manager who operates at enterprise scale, shaping strategy and driving execution of highly complex, cross-functional initiatives that directly support HP’s transformation to subscription-based offerings and long-term digital growth. This Principal-level role represents a recognized authority in technical program management for subscription-based software platforms. This individual demonstrates deep mastery across subscription technologies, program delivery frameworks, and revenue lifecycle systems. They lead the design and execution of large, cross-division programs and deliver innovative solutions in highly ambiguous and evolving environments. While not responsible for direct people management, this role acts as a functional leader, guiding senior stakeholders and cross-functional teams to align on priorities, drive accountability, and achieve transformational outcomes. Core Responsibilities Serve as a strategic leader for the organization’s most complex, high-impact technical programs supporting subscription-based products and platforms. Define and drive the end-to-end vision, strategy, and multi-year roadmap for subscription lifecycle capabilities, including onboarding, billing, entitlements, renewals, and usage-based monetization models. Orchestrate execution across product management, engineering, finance, sales operations, legal, and customer success to deliver scalable, enterprise-grade subscription solutions. Lead large-scale, cross-functional program delivery, ensuring alignment across multiple business units, geographies, and technical domains. Establish and evolve program governance, operating models, and execution frameworks to support scalability and operational excellence. Proactively identify and manage interdependencies, risks, and trade-offs across scope, schedule, cost, and quality; drive data-informed decision-making and mitigation strategies. Provide clear, concise, and actionable executive communications, including program health, KPIs, financial impacts, risks, and strategic decisions. Ensure compliance with regulatory, financial, and security requirements, partnering closely with finance, legal, and audit stakeholders. Drive continuous improvement of subscription platforms, processes, and customer experiences through innovation, automation, and modernization initiatives. Subscription Program Focus Areas Small and Medium Enterprise (SME) Subscription Programs Deliver highly scalable, standardized subscription offerings with simplified pricing and packaging models. Drive automation across the quote-to-cash lifecycle, including provisioning, billing, and renewals to optimize operational efficiency. Partner with channel and digital teams to enable seamless self-service customer experiences. Leverage rapid experimentation and data insights to improve customer acquisition, adoption, retention, and expansion. Enterprise Subscription Programs Lead programs supporting complex, large-scale enterprise agreements, including multi-year contracts, custom pricing structures, and co-termination strategies. Coordinate across legal, finance, and compliance functions to ensure contract accuracy, audit readiness, and revenue recognition adherence. Drive implementation of advanced billing architectures, including tiered, usage-based, and hybrid monetization models. Enable enterprise-grade reporting, forecasting, and executive dashboards to support strategic decision-making. Lead large-scale transformation initiatives to modernize legacy licensing models into scalable subscription platforms. Education & Experience Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, Business, or a related field. 10+ years of experience in technical program management, portfolio management, or related roles within SaaS or subscription-based businesses. Demonstrated experience leading large, complex, cross-functional programs with enterprise-wide impact. Deep expertise in Agile, SAFe, and scaled program execution methodologies. Preferred Qualifications Proven track record leading subscription platform transformations or monetization strategy initiatives. Strong understanding of end-to-end revenue lifecycle, billing systems, and enterprise customer requirements. Exceptional executive presence with the ability to influence and align senior stakeholders across technical and business domains. Experience operating in highly matrixed, global organizations with co