ST&A Hub, Senior Advisor

This is a ST&A Hub, Senior Advisor role with University of Melbourne based in Melbourne, VIC, AU == University of Melbourne == Role Seniority - mid level More about the ST&A Hub, Senior Advisor role at University of Melbourne Role type: Full-time; Fixed-Term Department: HR Services Salary: UOM 6 - $100,847 - $109,163 p.a. plus 17% super Newly formed ST&A Hub stabilising a University-wide UKG system / ensure accurate scheduling and payments for all staff / hybrid role blending HR operations, systems and stakeholder support Apply now to help embed UKG and deliver reliable Scheduling, Time and Attendance services across the University. Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities The University of Melbourne We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website. Your next career opportunity In this role, you will support and stabilise the University’s new UKG-based Scheduling, Time and Attendance system. You will ensure data integrity, resolve complex operational issues, and partner with HR stakeholders across the University. You will gain HR systems experience in a collaborative hub team within a flexible hybrid working environment. What you will deliver: Process Scheduling, Time and Attendance enquiries and transactions in UKG Pro, resolving access, approval and timecard issues. Generate and interpret reports to identify data errors, performing required corrections to support accurate payments. Maintain compliant system use by managing personas, security access, timecard locks and assurance activities within policy settings. Contribute to user acceptance testing, issue resolution and continuous improvement of processes, knowledge articles, training and job aids. Collaborate with HR partners, compliance teams and faculties, escalating complex cases and supporting colleagues within the ST&A Hub. You may be a great fit if you: Hold a relevant tertiary qualification, or bring equivalent experience gained in HR, payroll or workforce management. Offer proven experience in high-volume HR shared services, managing competing priorities and transactional requests to strict deadlines. Demonstrate hands-on capability with HR, Scheduling, Time and Attendance and payroll systems, ideally including UKG Pro. Use online service management tools, such as ServiceNow or CRM platforms, to manage and track customer requests. Interpret and apply HR policies and procedures, providing clear advice while safeguarding confidential and sensitive information. Thrive in collaborative environments, building constructive relationships with diverse stakeholders across faculties, divisions and service hubs. For further information please refer to the attached PD. What we offer you! We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including: Build future financial security with 17% superannuation Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company Health and well-being services including a leading Employee Assistance Program For more information check out our benefits page! Your new team – Enterprise Services Group You will join the Chief Operating Officer Portfolio’s Enterprise Services Group, within the dedicated HR Services team. Together, we deliver high-quality, scalable shared services that enable transformation, operational efficiency and an excellent employee experience. As part of the new ST&A Hub, you will help embed UKG across the continuing and casual workforce. We value service excellence, collaboration and innovation, and support hybrid working with strong on-campus connections when needed. Be Yourself The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Di