Job Description
Job Description Summary Responsible for managing information technology for a manufacturing plant, including all IT infrastructure & software applications necessary for shop operations. As the Site IT leader, you will be responsible for performance & availability of IT infrastructure & applications as well as partner with the business on digital improvements. Job Description Roles and Responsibilities: Designs & implements the roadmap to drive digital improvements across IT infrastructure & application landscape. Performs as part of the Shop leadership team representing information technology. Partners with the business to participate in lean/ process improvement initiatives & enable business transformation leveraging digital tools. Familiar with all business applications in use at the site and have awareness of overall business flow. Familiar with the digital product catalog and how it fits in with site operations. Works on machine instrumentation initiatives to enable enhanced business operations. Proactively monitors network performance (WAN / LAN / WLAN) and escalate issues. Builds relationships with central digital technology product teams for quicker resolution of networking and application issues. Initiates technology obsolescence and improvement projects. Minimum Qualifications Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience Minimum 3 years of professional experience in IT Operations Note: Military experience is equivalent to professional experience Eligibility Requirement: Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. Desired Characteristics Change Agent - Proactively learns new tools and integrates new methods to drive improved outcomes. Identifies and assesses new technologies that can add value and capability to GE. Builds rapport with the team and gets buy-in for ideas. Drives stakeholder understanding and acceptance of new ideas in their business. Participates in change programs by planning implementation activities with other change champions. Implements monitoring and feedback systems. Solicits ideas for improving primary business processes. Collaboration - Establishes & communicates team members' roles in relation to their function and data. Shares knowledge, power and credit, establishing trust, credibility, and goodwill. Coordinates role responsibilities with that of others to achieve mutual goals. Encourages groups to work together to resolve problems. Proactively coaches and/or mentors others to improve their contribution to the team. Fosters relationship building between team members and those outside the team. Works with others to achieve goals without regard to band/title. Identifies gaps in roles on teams, and is recognized for growing and distributing talent pools across the organization. Comfort in Ambiguity - Identifies when additional information is needed from customer/manager/stake holder and asks relevant questions to obtain it. Delivers solution(s) where additional information may not be needed or available, while clearly stating any underlying assumptions. Communicates status. Evaluates data sets to determine possible value or steps to create value. Communication - Adjusts information (e.g. level of complexity) and story to align with audience. Produces functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts. Informs stakeholders of customer issues, identifies potential problems or conflicts and resolves them when necessary. Explains the story of the rationale and benefit of their ideas. Uses relevant and appropriate presentation techniques. Responds to questions and dissent in a constructive manner. Acknowledges limitations of one’s own knowledge. Consulting - Provides options and counsel. Drives dialogues that produce new perspectives and substantial innovation, enhancements and analysis of consequences. Consults on projects to fit systems or infrastructure, and project goals to their function, and vice versa. Provides risk-assessed options in relation to process enhancement and professional expertise. Consults on data or data infrastructure development projects and identifies when necessary to modify the solution. Curiosity/Creativity - Connects ideas and solutions from a broad array of sources (e.g., what other businesses are doing, brainstorming with others). Pilots new id