Job Description
Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. *Please note, we are open to remote candidates for this role. Your Impact on our Mission As a Staff Software Engineer on the Marketplace Growth team at Zocdoc, you'll transform ideas into reality by rapidly prototyping, iterating, and delivering high-impact experiences that help patients discover and access care. You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring our top-of-funnel experiences are stable, scalable, and high-performing. This includes driving the evolution of our SEO infrastructure, which powers thousands of patient-facing pages; iterating on provider profile and practice page designs to create seamless, trustworthy experienc