Staff Support Associate I

Posting Details Job Title Staff Support Associate I Requisition Number RE53145 Working Title Department Name 3T000:Transportation Services Work Location Lexington, KY Grade Level 40 Salary Range $15.30-24.50/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Sitting and standing for long periods of time, lifting up to 25lbs.Performing repetitive motion tasks.Shift The Customer Service Center is open Monday through Friday, 7:30am to 5pm., 40 hours/week, typical shift hours are 8:15am to 5:15pm.Shift hours can change without notice due to the needs of the Customer Service Center.Required overtime and Saturdays are expected during certain times of the year such as the start of student semesters and the beginning of the fiscal year; July 1.Job Summary The Transportation Services department at the University of Kentucky is seeking a highly motivated, enthusiastic, and collaborative candidate.The person in this position will serve as a Customer Service Representative in the Customer Service Center of the Transportation Services Department.This position is responsible for:parking permit issuance and maintaining timely and accurate trash actions record keeping provide professional, customer-friendly, positive customer service resolving ordinary concerns, conflicts, and grievances with students, employees, and visitors excellent written and verbal communication skills software management Special assignments are required.Skills / Knowledge / Abilities T2 FLEX, MS Office, SAP, Database Experience, 2-Way Radio, Multi-Line Telephones, Copier, Cash Handling Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 02/17/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live.In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination.The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.These screenings may include a national background check and/or drug screen..