Stakeholder Account Analyst

JPC Partners is looking for a Stakeholder Account Analyst that will be responsible for managing and acquiring tool user data from multiple sources within and outside of the company environment. The Account Analyst serves as the liaison between the company and its members for setting up and provisioning access to company tools. This role will also be responsible for maintaining this information and interfacing with members and impacted departments to make changes or updates as needed. The Account Analyst will also provide support in implementing stakeholder-related processes and assisting in resolving new and ongoing issues for Members. Essential Functions Support the set-up and management of all company accounts and their associated privileges for access to Stakeholder Process related tools Assist external Roster Mangers and voters with the set up and management of their user accounts and access to voting application tool and functions Monitor and follow up, as necessary, with external customers regarding the accuracy of submitted information in Roster Manager and voting application Work with external stakeholders and various internal key areas to ensure that the appropriate roster manager and voter roles, responsibilities and requirements are followed and enforced Provide guidance for new stakeholder introductions into Stakeholder Process related tools, roles, and associated accesses Evaluate and periodically review Member access for proper qualifications and work with staff to support the administration of secured content and registrations Generate various reports and documentation for informational distributions, as needed for internal analysis Maintain timely and accurate records of Member voting, roster and secured access accounts and take appropriate action within tools Work with internal staff to administer and support Issue Tracking tool and