Job Description
a passion for the outdoors while building lifelong connections with teammates and guests from around the world. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Manage the daily operations of the two Patagonia stores at Vail Resort. Serve as a brand ambassador for Patagonia, as well as Vail Resorts - role model and administer company policies, guidelines, core values, and competencies at all times. Join our incredible and dynamic Retail Team and enjoy perks such as a Free Epic Pass for yourself & your dependents, 40% retail discounts, hotel and restaurant discounts, free leadership and career development classes, Medical, Dental, Vision, 401-k, PTO, and so much more!You will recruit, coordinate, motivate and lead a team in the two Patagonia retail stores. You maintain your stores as a hub for environmental activism, sport and positive vibes. You act as an ambassador for Patagonia in your business community. You positively network across stores and channels while thinking of ways to support the broader success of retail. You ensure that our customer-service experience is best-in-class: consistent, authentic, engaging and aligned with Patagonia’s core values. You lead by example and inspire your team to live Patagonia’s mission, both in the store and in the community. As the Store Manager, you are ultimately responsible for all aspects of the stores. You consider the long-term business trajectory of your store and leverage your team to meet the short-term needs of that vision. You hire with a focus on diversity and include staff who represent the community where your stores are located. Starting Wage: $58,461.98 - $72,000.00 + annual bonus Shift Type: Full Time hours available Housing Availability: YOU ARE AN ENVIRONMENTAL ACTIVIST You inspire and facilitate staff conversation, innovation, and education about environmental issues. By hosting events, using social media and marketing tools, and elevating campaigns, you connect your community to important environmental and social issues. You engage, elevate and partner with grassroots nonprofit organizations through retail grants and other partnerships, including events, product donations and activism activities. YOUR CUSTOMER SERVICE IS NOT BOUND BY CONVENTION You instill in your employees the importance of customer service and that the retail experience is where the brand comes to life. You train and empower staff to make decisions aligned with Patagonia’s values and act generously in all customer matters. You foster a seamless customer experience by making every effort to find merchandise across Patagonia’s sales channels. You have a keen eye for the look and feel of your store and know that powerful visual merchandising, good habits, store cleanliness and maintenance all support a strong business. You inspire and empower employees so that each person contributes to the productivity and trajectory of the store. You reward staff with responsibility and create a team environment in which folks feel supported. Your staff never have to guess how they’re doing since you provide ongoing feedback, coaching, training and acknowledgment. YOU CREATE A SAFE STORE ENVIRONMENT You maintain a safe and secure environment for your team and customers and resolve any concerns quickly. Proven service experience and thriving when managing a team-based atmosphere Passionate about communities, the environment, and caring for others History of building and maintaining relationships with ease and desires to put the customer at the center of everything they do Experience managing a team of people and a passion for growing and developing employees. Demonstrates highly developed emotional intelligence. Ability to make sound judgment calls and manage all operations in the absence of the General Manager. Flexible amidst competing priorities and adaptable to the fast-paced environment of a retail store while rallying the team with positivity. Interest and aptitude for strategic business planning that responds to a specific community. High School Diploma or GED Equivalent; Business area training or education preferred 1-3 years of retail supervisor