Job Description
JOB Provides general supervision of Street and Park Operators working in the Streets and Parks Division of Public Works including assigning and directing daily work, monitoring and evaluating employee performance, assist in the hiring of seasonal and full time employees. This position monitors and identifies maintenance needs with city streets and parks. Keeps the Streets and Parks Manager informed on maintenance activities. This position monitors road conditions during the winter months, calls in personnel for plowing and emergency situations. EXAMPLE OF DUTIES Provides excellent customer service to all members of our community, inclusive of all races, genders, sexual orientations, religions, abilities, ages, national or ethnic origins, languages, citizenship status, socioeconomic status, and political affiliations.Supervises the maintenance and repair of street, sidewalk, traffic signals, street lights, storm sewer collection system, storm ditches and pond and street median and landscape.Supervises the maintenance and repair of parks, playgrounds, athletic fields, irrigation systems, parking lots, park buildings, trail system and forestry programs.Supervises the coordination of special events.Carries out department/division policies and procedures in coordination with Streets and Parks Manager.Carries out division goals, objectives and action plans.Assists in establishing division quality standards and monitor for compliance.Provides technical expertise and problem solving for all division operations.Coordinates services of division with all department/division customers.Performs oversight inspection and coordination of division contractual maintenance and capital projects in cooperation with Streets and Parks Manager as assigned. Coordinates with engineers/construction contractors as assigned.Conducts and provides oversight of weekly, monthly and annual inspections for assigned streets and parks and/or vehicles/equipment and assists in preparation of annual condition reports.Investigates and evaluates any division service level complaints and develops and recommends corrective actions if necessary.Performs hands on work as assigned/required to attain service levels goals and as personnel, absence, workload, or skill level requires.Work various schedules as required.Delegates work and coordinates schedules of employees in coordination with Streets and Parks Manager.Monitors and evaluates employee performance, conducts employee evaluations.Assists and make recommendations in employee hiring, promotion, and compensation. Monitors and approves subordinate time cards, vacations, sick leave, etc.This position may also operate equipment and perform maintenance activities as needed.Other duties as assigned.KNOWLEDGE, SKILLS AND ABILITIESAbility to establish and maintain courteous and effective working relationships with city personnel and the general public; maintains professional demeanor, tone, and conversations in all public areas of the city.Proper and safe use and maintenance of any assigned City vehicle, equipment, property, etc. Observes and practices safe work habits. Attends and maintains all division training and safety requirements to be legal, safe, and compliant with laws and regulations. Effectively coordinates activities with other public works staff. Actively participates and promotes all Public Works activities, duties, meetings, training sessions, etc. as a team member. Assists city departments, divisions, and outside agencies as directed. Functions as a team member with all city employees, and effectively interacts with all levels of City personnel.Ability to utilize a variety of standard and specialized software and electronics at an advanced skill level.Participates as a member of various inter-departmental and cross functional teams and committees as required/assigned.Represents the department to civic and other organizations, including a positive promotion of department.Follows and disseminates all orders and instructions of the Streets and Parks Manager & Public Works Director.Maintains a high level of confidentiality and complies with all legal requirements of the job.Adheres to all city and public works policies, procedures and requirements. SUPPLEMENTAL INFORMATION Regular 40 hours per week, hours as assigned. Must work overtime as assigned; may include days, evenings, nights, weekends, including holidays for special event coverage, weather conditions and emergency situations. Timely reporting to work with a minimum of absences. Ineligible for hybrid telecommuting work.