Job Description
Student Accounts Receivable Specialist II Part-Time Salary: $29.83 Hourly Location: Oregon City Campus, 19600 Molalla Avenue, Oregon City, OR Job Type: Part-Time, Non-Union Division: Business Services Job Number: 2425-00227 Closing: 5/27/2026 11:59 PM Pacific Description Clackamas Community College (CCC) seeks to hire a Student Accounts Receivable Specialist II position. This is a part-time, non-union, classified, non-exempt, and non benefits-eligible position which will work up to 19.5 hours per week. The work schedule is detailed below: Monday 8:30am-4:00pm Tuesday 8:30am-4:00pm Thursday 12:00pm-4:00pm We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the college strategic priorities and seeks to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives. PURPOSE OF POSITION Analyze challenges and opportunities in the college's student account billing, collections and accounts receivable processes. Develop, recommend, implement, and enhance processes, practices and policies governing the billing and collection of student accounts receivable funds in accordance with internal control procedures and generally accepted accounting principles. Liaise with collection agencies to ensure the recovery of student account debts; and monitor and maintain collection agency software programs. Student Accounts Receivable Specialist II is the second in a series of two classifications in the Student Accounts Receivable series. It is distinguished from Student Accounts Receivable Specialist I in that the latter exercises minimal discretion within a narrow scope of work and follows established guidelines and procedures under routine supervision and the latter performs more complex work with greater autonomy having more significant impact on Business Office operations. ESSENTIAL JOB FUNCTIONS Billing and Collections (50%) Create, recommend, and implement processes and specific communications regarding late fees, monthly statements, past due accounts, and collection of those accounts. Review student account term balances. Assist the Bursar with the collection and reconciliation of current and former student accounts with balances due. Negotiate solutions to resolve delinquent accounts, or assign to the collection system as needed. Initiate and perform collection activities including, but not limited to, sending demand letters and statements to students and assigning accounts to collection agency vendors. Coordinate and communicate the activities involved in the collection assignment process. Share information about and/or train co-workers on collections process and procedures. Act as the primary college contact for collection agencies. Monitor collection agency activity on a monthly basis; work with agencies to exhaust all collection strategies on college accounts and ensure collection activities comply with federal and state regulations as well as college policies and procedures; process monthly reports on collection account activity and former student account activity for all three campuses; and inform the Bursar of any issues that arise. Maintain collection and/or other software used in the Student Accounts Department. Perform testing of patches in system to ensure processes function as intended. Partner with IT Department to program, test, or debug any issues within collection software databases as well as other software used in the Business Office. Manage and process third (3rd) party billing for our internal and external clients, including, but not limited to, preparing invoices, and utilizing multiple software billing portals to invoice vendors for student account receivables. Provide training on billing to other departments around the colleg