Job Description
Student Callers For Phonathon Program Ithaca College Annual Fund is looking for student callers for its Phonathon program. Qualifications Currently enrolled as a student at Ithaca College Familiarity with Ithaca College campus, activities, and history Interest in helping Ithaca College Ability to speak English clearly and communicate effectively by telephone Courteous and engaging personality Able to present information concisely and persuasively Able to follow directions and accurately record data/details Good time-management skills Responsibilities Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing). Professionally communicate Ithaca's mission and priorities Maintain and update information and records Ask alumni and parents to make a gift to support the College by credit card, pledge, or check Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results. Meet Phonathon performance standards Display a professional and positive attitude Manage schoolwork load and job hours Uphold Phonathon employment and confidentiality agreements Schedule/Hours Work two shifts per week. Shift times: Monday evening, 6:00 p.m. - 9:00 p.m. Tuesday evening, 6:00 p.m. - 9:00 p.m. Wednesday evening, 6:00 p.m. - 9:00 p.m. Thursday evening, 6:00 p.m. - 9:00 p.m. Experience You'll Gain Professional experience Confidence Knowledge of Ithaca College Better understanding of Philanthropy/Giving Back Develop transferable skills: Verbal Communication Leadership Collaboration and teamwork Time management Money management Customer Service Skills Ability to negotiate. Ease/comfort meeting/talking to new people. Networking Opportunities Hourly Rate: $16.00 Supervisor: Kelly Dukerich