Job Description
JOB Reporting to the Director of Student Life, the Student Success Advocate will focus on promoting holistic student wellness through providing early support and follow-up for complex situations involving students of concern. This role will monitor students and develop action plans to assist in the retention and completion goals of students through participation on the institution's Campus Assessment, Response and Education (CARE) team, facilitation of referrals to on-and off-campus resources, and advocacy for students to support their success. In addition, this role will develop and lead programs, trainings, and workshops for faculty, staff, and students that support holistic student development and success. EXAMPLE OF DUTIES ESSENTIAL DUTIES AND RESPONSIBILITIES: This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description.Proactively engage with students identified as experiencing barriers to their academic success through outreach, individual appointments, and ongoing follow-up.Monitor and respond to early alerts and campus referrals in a timely and student-centered manner.Develop individualized support plans in collaboration with students, addressing both immediate needs and longer-term success goals.Maintain accurate and confidential case notes and documentation in the institution's student information systems.Coordinate cross-campus interventions to address immediate student concerns and long-term needs.Administer a Student Support Fund in partnership with Financial Aid staff to assist students facing short-term financial challenges.Serve as an active member of the Campus Assessment, Response and Education (CARE) Team.Build and maintain partnerships with community agencies to expand the network of resources available to students.Design, lead, and support programs and initiatives within the Student Life department aimed at improving retention and student success.Other duties as assigned. SUPPLEMENTAL INFORMATION This position is a limited term employment (LTE) and is grant funded through June 30, 2027.Typical hours will be Monday through Friday, 8:00 a.m. to 4:30 p.m.All applicants must submit a completed application along with a current resume and cover letter. All applicants must submit a completed application along with a current resume.InterviewsSelected candidates will be invited to participate in an in-person interview, with dates to be determined.WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to: Competitive compensationComprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much moreGenerous time off and holiday scheduleEligibility in the Wisconsin Retirement System (ETF)Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)Well-being activities to support personal and professional well-beingCollaborative and supportive team environmentInternal team members are encouraged to grow their careers at WCTC! To be eligible to apply for a new role, employees must be in their current position for at least six (6) months.Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization through employment. Verification of employment eligibility will be required upon hire. WCTC does not provide employment-based visa sponsorship.