Job Description
It's Fun To Work In A Company Where People Truly Believe In What They're Doing! We're committed to bringing passion and customer focus to the business. As the ADR Supervisor, you are the go-to leader on the floorsupporting our food and beverage operations while inspiring your team to deliver memorable guest experiences. You'll oversee daily venue execution, coach associates in guest service excellence, and ensure everything from food quality to compliance runs smoothly. This is more than supervisionit's your chance to lead by example, elevate team performance, and shape the hospitality culture across Grand Casino venues. What You'll Do Support seamless daily venue operations and uphold Grand Casino's service standards Supervise front-line team members, ensuring optimal shift coverage and guest satisfaction Enforce performance policies and hospitality procedures aligned with MLCV values Communicate and uphold food, beverage, and safety regulationslocal, Tribal, State, and Federal Maintain open communication with team through daily pre-shift and supervisory meetings Team Coaching + Associate Development Onboard, train, and mentor team members to meet guest service expectations Provide regular performance feedback, coaching, and hands-on support Evaluate associate performance and contribute to hiring, promotion, and discipline recommendations Lead with integrity and foster a respectful, collaborative environment Quality + Compliance Oversight Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards Supervise food production and portioning in accordance with recipe specs and presentation standards Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls Adhere to all cash handling procedures and internal co