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Supervisor, Clinic Operations

Douglas County, NE
FULL_TIME Remote · US Omaha, NE, City of Omaha, US USD 7234–8481 / month Posted: 2026-05-11 Until: 2026-07-10
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Job Description
The Position Incumbent works under the direction of a Division Chief or designee, coordinating, directing and operating the Douglas County Health Department (DCHD) Clinic. Essential Functions Oversee clinic operations including service delivery quality, efficiency, legal compliance and program activities ensuring quality client care and adhering to established DCHD mission, practices and procedures. Define and implement patient care standards, evaluating and modifying standards and methods. Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public. Comply with Civil Service Rules, collective bargaining agreements, County policies, department policies and laws to create a cooperative, safe, respectful and quality work environment. Adhere to and ensure staff compliance with established protocols and procedures. Conduct chart audits maintaining documentation standards. Oversee the integration and implementation of Electronic Health Record (EHR) system. Oversee insurance billing in clinic. Maintain Clinic licensure and monitor status of licensed staff. Supervise assigned staff (e.g., hiring, orienting, scheduling, training, monitoring, assisting, coaching, evaluating, completing personnel actions). Promote a safe working environment through various activities (e.g., education, safety policy review, safety procedure enforcement). Prepare and present budget recommendations and manage expenses within budget. Ensure completion of required reporting within established timeframes, agency and grant requirements. Provide appropriate information for the media to the Supervisor, Health Communications and Health Director. Participate on various boards and committees. Conduct various community presentations. Develop and implement Section strategic and business plans, policies, goals, and procedures and assist in the development of department policies, goals, and procedures. Conduct preliminary subcontractor discussions and monitor work, ensuring contract deliverables. Maintain job knowledge and skills (e.g., research, meetings, webinars, seminars, continuing education). Research potential grants, create/maintain documentation supporting grant requirements, and collaborate with internal resources during application submission. Implement awarded grants, providing required reporting and other information, ensuring requirements within established timeframes. Review revenues, expenditures and invoicing ensuring proper billing for grants and contracts. Perform the duties of assigned staff ensuring coverage and delivery of essential services. Participate in public health emergency response training responding during emergency. Safely operate a motor vehicle when required to travel on County business. Report to work with regular, consistent attendance. Perform other duties as assigned and directed. Education and Work Experience and Other Requirements Master’s degree from an accredited university or college in Health Administration, Healthcare, Public Administration, Nursing or directly related field required.* Registered Nurse (RN) with current Nebraska license or a compact state recognized by the Nebraska Board of Nursing upon hire and maintained in good standing throughout employment required. Five (5) years of public health clinic or directly-related experience required.* One (1) year of supervisory experience required. One (1) year of grant writing experience preferred. Certification in Public Health (CPH) credential preferred. Valid driver’s license and own transportation upon hire and maintained throughout employment required. Completion of a pre-employment criminal record check and conditional offer drug screen required. Equivalent combination of education and work experience may be substituted for requirements on a year-for-year basis. Physical Requirements & Working Conditions The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an office or clinic setting. Noise level is usually moderate to loud. Work hours are typically standard day-shift hours; however, schedule may vary (e.g. days, hours, shifts, evenings, weekends, overt