Job Description
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 28.32/hr. Maximum Offer $ 35.16/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Interpreter Language Services FTE: 1.00 Full Time Shift: Weekend Days Position Summary Manage all aspects of the day-to-day operations of the Interpreter Language Service Department. Ensure adequate staffing, personnel management (including mentoring, Kronos, and performance appraisals), ensure complete and accurate documentation for all activities of the department and basic program management when needed (such as translation and dual role programs). Ensure staff accountability, provide troubleshooting to areas on technical problems related to interpretation and give excellent customer service to all consumers. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities SUPERVISION - Allocate and schedule work within the area, ensuring that all floor requirements are covered during operating hours; fill in for staff as required during breaks and other absences SUPERVISION - Perform routine personnel and payroll functions; monitor and maintain sick and annual leave records ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures QUALITY SERVICE - Deliver quality service and act in a positive way with all customers to complete assigned functions; identify, recommend and implement opportunities for continuous improvement REPORTS - Prepare wee