Job Description
Position Summary: The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section. This will be for our 24 bed Free Standing in Kissimmee. This is the sister hospital to Dr. P. Phillips and Randal Park Free Standing and all three facilities assist and support each other. Responsibilities: Essential Functions Provides daily supervision of personnel and reporting of tests. Monitors workflow evaluates compliance with service guarantees and quality control requirements. Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer service satisfaction and addresses issues in a timely manner. Orients and trains team members in department. Completes performance competency evaluations, coaching plans. Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section. Schedules staff to meet workload requirements while minimizing expense. Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency. Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes. Verifies results and quality control data for accuracy and reliability. Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures. Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required. Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory manager. Implements new test methods and procedures under the direction of the laboratory manager and medical director. Supports the manager in maintaining the operational budget within budgetary constraints. Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization. Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements. Monitors work flow and delegates responsibilities to team members of the section. Regularly communicates with Manager on day to day operations. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal,state and local standards. Maintains compliance with all Orlando Health policies and procedures. Qualifications: Licensure/Certification Maintains current supervisor license and medical technologist license required for area of responsibility - Florida Department of Health. Experience Five (5) years laboratory experience. Graduate from an approved school of medical laboratory technology or appropriate training facility. Bachelor’s degree in related science field. Completion of an approved clinical laboratory training internship