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Supervisor, Laboratory - Chemistry - Full Time, Days

NYU Langone Health
FULL_TIME Remote · US Patchogue, New York, US Posted: 2026-05-11 Until: 2036-02-27
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Job Description
We have an exciting opportunity to join our team as a Supervisor, Laboratory - Chemistry - Full Time, Days - Clinical Labs-Chemistry - Full-Time - 8:00AM. In this role, the successful candidate The position is accountable for planning, directing, and controlling all phases of laboratory phlebotomy operations throughout the hospital, to effectively contribute to the hospitals mission and vision. Supervised all activities related to the proper functioning of the Customer Service and Patient Service Centers including all components of the workflow processes, staffing levels regulatory compliance, and when appropriate, supplies, financial management, schedules, and personnel management. Ensures all staff in the Customer Service and Patient Service Centers adhere to the Hospital and Departmental Policies and Procedures as well to all relevant Regulatory statutes and standards ( NYSDOH CLEP, DNV, CMS, etc.) Oversight for Quality Assurance functions and problem resolution for the Customer Service and Patient Service Centers. Job Responsibilities: Developmental Evaluates and implements changes based on departmental day to day staffing and patient flow. . Sets priorities, assesses responsibilities and establishes timetables for section. Keeps Laboratory manual current as it pertains to their department. Supervises the workflow for all of laboratory phlebotomists and emergency room medical assistants, establishes their priorities, workloads, and procedures, and provides day-to-day problem resolution and troubleshooting to ensure timely collection and processing of patient specimens. Monitors staff – attendance, attitude, and dress code. Takes appropriate action if required. Monitors safety and infection control compliance and corrects any issues as needed. Evaluate new products, procedures, and equipment. Anticipates and recommends the need for new supplies and procedures. Human Resources Assists in the development of job description, competency assessments, and evaluation. Responsible for department staffing to ensure adequate operational coverage. Ensures that all department staff follows established service excellence initiatives and the hospital’s core values. Ensures that all staff is patient/customer/coworker friendly and respectful ( , phone manners). Assists in the selection and interviewing of prospective employees. Counsels personnel in accordance with job description, hospital policy, and current standards in laboratory medicine. Assists in the resolution of personnel issues. Establishes good communication and working relationships with the management team. Attends meetings and training sessions Financial Monitors all expenditures to ensure section is utilizing financial resources efficiently. Maintains proper inventory to minimize outdating while ensuring adequate supplies. Evaluates quality and cost effectiveness of new or replacement supplies and equipment and procedure. Seeks new means to meet budget objectives. Evaluate staffing needs and organize schedule to minimize additional coverage or OT Operational Management Functions as section resource in resolution of difficult and complex problems requiring the ability to troubleshoot procedures. Responsible for the scheduling of laboratory 8 hours and Emergency Department 12-hour staff. Maintains, reviews and updates all manuals, documents and procedures in section in a timely fashion. Ensures that procedures are performed according to established protocol. Reviews and assesses results for accuracy and validity. Organizes and maintains section statistics, records and computer files. When necessary, assumes administrative responsibility for the entire laboratory. Participates in Hospital and Departmental program. Participates in related hospital committees as requested. Completes all reports, appraisals, training guide in a timely fashion. Ability to organize work and use time effectively. Learns and maintains proficiency in all related lab applications. ( Wellsoft, reference testing, sendouts) Maintains and demonstrates competency in all phases of phlebotomy. Responsible for all staff training, evaluation and competencies. Communication and Confidentiality Responds and initiates contact with outside vendor and technical support personnel to resolve issues. Serves as a liaison between laboratory services and information systems. Assigns staff to appropriate levels of access with input from laboratory administration. Organizes and maintains physician’s link for laboratory reports Evaluates and investigates confidentiality issues and reports to director<