Job Description
Job Description Summary The Support Coach Lead is responsible for teaching, leading, and modeling effective and positive direct care with individuals impacted by a range of behavioral health issues including substance use, trauma, and mental illness as well as individuals with cognitive challenges. The Support Coach Lead will utilize a trauma-informed and person-centered approach to promote healthy interactions and relationships as well as promote feelings of independence and autonomy for all persons served. Education Must have a high school diploma or equivalent. Preferred Qualifications Basic supervisory experience for a minimum of one (1) year. Responsibilities Will ensure Support Coach shifts are covered for 24/7 facility care and work open shifts when assigned staff are not able to work and complete on call duties as assigned. Will effectively train staff, follow training guidelines given by Residential Administrator and ensure competencies are completed, including training in all building drills. Will proactively communicate directly with Supervisor and known issues relating to Support Coach work duties. Will effectively orient and assist new clients with transition to new living environment and assist in completing new client admission documentation. Will complete all duties and appointments as assigned by Residential Administrator. Will lead with positivity with staff and clients. Completes all required documentation within established timeframes and according to quality standards set by State and Federal regulations, CARF certifications, and program expectations. Perform all other duties as assigned. Physical Requirements Sufficient sensory-motor dexterity to complete motor skills tasks such as operating a keyboard, phone, fax/scanner, copier, calculator, and other office equipment as needed. Requires normal range of hearing and manual dexterity to assist clients in day-to-day living routine. Prolonged sitting, frequent walking and standing, bending, stooping, and lifting up to fifty (50) pounds. Use of a computer TB test upon hire Ability to drive in adverse weather conditions. Must be able to use vehicle for travel/transport when requested