Job Description
General Description Candidate is recommended to reside within one hour from Lake County & r e quired to live in Illinois or Wisconsin. The Support Services Specialist of the (CCSO) Care & Coordination Support Organization is responsible for providing case management services to youth enrolled in the Family Support Program (FSP) or Specialized Family Support Program (SFSP). Coordinate and monitor the delivery of additional supportive services for eligible youth. Assist families with applying for Medicaid as needed. This position is hybrid, meaning there are assigned days in office as well as days to work remotely at home. There is an expectation as well for the person to travel within Lake County to attend meetings with children and their families. Schedule: 37.5 hours a week (Hybrid) 3 days required in office and 2 days optional remote. At least 2 evenings are required, with flexible start and end times in order to meet needs of the clients we serve. Example Schedule: Monday (11:00am-7:00pm) Tuesday (8:30am-4:30pm) Wednesday (11:00am-7:00pm) Thursday (8:30am-4:30pm) Friday (8:30am-4:30pm) Candidate is recommended to reside within one hour from Lake County & r e quired to live in Illinois or Wisconsin. Essential Functions Provides direct services to clients and their families. Assist families with preparing, submitting, and tracking applications for FSP and SFSP, including both initial applications and continued enrollment applications. Assist families with applying for and facilitating admission to residential treatment services, as needed. Coordinate and monitor the delivery of Individual Support Services (ISS) and Therapeutic Support Services (TSS) for youth. Maintains regular contact with an active caseload, meeting frequency deadlines as determined by the program. Complete required documentation accurately and timely. Maintain IM+CANS certification. Consult with the supervisor regarding the status of cases. Facilitates with clients and collaborates with the treatment team to develop, review and update treatment goals and referrals both internally and externally. Assists clients in obtaining public entitlements, housing, community resources, etc. Attends staffings with Court Services, schools, agencies and others, as necessary. Organizes and participates in treatment-related clinical conferences and staffings on assigned clients. Performs initial evaluations and assessments of potential clients regarding their appropriateness for participation in the program. Provides education and direction to clients, family members and/or significant others. Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards. Knowledge Skills Abilities and Education Required A bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or a related human service field; A bachelor's degree in any other field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP; A certificate of psychiatric rehabilitation from a DHS-approved program, plus a high school diploma or GED, plus 2 years of experience in providing mental health services; A recovery support specialist certified by, and in good standing with, the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; A family partnership professional certificate from and in good standing with the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; An occupational therapy assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with at least one year of experience in a mental health setting; A minimum of a high school diploma or GED and 5 years documented clinical experience in mental health or human services; An individual who has completed a behavioral health technician or other psychiatric training certification through the Medical Education and Training Campus in Fort Sam Houston, Texas, with one year documented clinical experience in a mental health setting under supervision of a QMHP. May also qualify if meeting the requirements of a Qualified Mental Health Professional or above. Must possess a val