Job Description
Job Description Surgical Medical Collector Location: Tarrytown, NY 10591 (On-site) Pay Rate: $30-$35/hour Schedule: Monday-Friday, 8:30 AM - 5:00 PM Assignment Type: Temporary (minimum 8 weeks, potential extension) Overview A leading multi-specialty healthcare organization is seeking a Surgical Collector to support high-volume physician accounts receivable during a key transition period. This role focuses on surgical claims follow-up, insurance resolution, and patient balance collections as the organization prepares for an upcoming Epic implementation and wind-down of legacy A/R. This is a hands-on revenue cycle role suited for someone who thrives in fast-paced billing environments and can independently manage complex claim workflows from start to finish. Key Responsibilities Manage assigned physician A/R work queues and follow up on outstanding surgical claims Contact insurance carriers via phone and online portals to verify claim status and resolve issues Review eligibility, benefits, payments, and denial details for accuracy Prepare and submit written appeals for denied or underpaid claims Analyze daily payment and adjustment reports, including zero-payment claims Identify and correct billing errors, including CPT/modifier issues, coordinating with internal teams Provide allowed amounts to surgical coordinators for patient pre-collection estimates Communicate with patients regarding outstanding balances, deductibles, and coinsurance Review insurance contract rates and ensure payments align with agreements Scan, attach, and maintain documentation in the billing system (NextGen/ICS or similar) Track and resolve payer correspondence and outstanding documentation requests Prioritize