Job Description
The Sweet Shack Server is responsible for preparing and serving high-quality, thoughtfully made food and beverages in a fast-paced guest environment. This role focuses on delivering an elevated dining experience—fresh ingredients, proper presentation, and friendly, attentive service—while maintaining strict food safety and cleanliness standards. Key Responsibilities: Prepare and serve freshly made menu items following established recipes and quality standards Deliver excellent guest service by engaging with guests in a warm, professional, and knowledgeable manner Maintain high standards of food presentation, portioning, and taste Operate point-of-sale (POS) systems accurately and efficiently Follow all food safety, sanitation, and hygiene guidelines at all times Maintain a clean, organized, and well-stocked workstation Communicate effectively with kitchen and team members to ensure smooth service flow Assist with opening, closing, and restocking duties as assigned Food Quality Expectations: Attention to detail in plating, wrapping, and overall guest experience Pride in serving food you’d be happy to eat yourself Qualifications: Must be 21 Previous food service or hospitality experience preferred Food handler certification (or willingness to obtain) Ability to work efficiently in a fast-paced environment Strong communication and teamwork skills Commitment to cleanliness, quality, and guest satisfaction Physical Requirements: Ability to stand for extended periods Ability to lift, carry, push, pull up to 50 lbs Comfortable working around hot equipment and food preparation areas