Job Description
Job Summary This position reports to the Warehouse Operations Manager. This job is for a Systems Administrator who is responsible for small package sortation operation administrative duties. The operation is scheduled for a late evening to early morning time frame. This job is a 5 day per week job. The sortation and trucking operations are conducted 7-days per week. Occasional work on the weekend may be required. Pay Range $22.44 - $23.44 per hour This position qualifies for the Loyalty Incentive Program bonus paid quarterly in the amount of $2 per hour worked not including PTO or holiday pay. In compliance with Hawaii pay transparency expectations, the posted range reflects the anticipated compensation for this role. Final compensation will be determined based on experience, skills, and internal equity. Benefits 401(k) with company match Life insurance Employee Assistance Program Health insurance Vision Insurance Disability insurance Dental insurance Paid time off Voluntary Accident insurance Duties and Responsibilities Maintain organized and accurate office files and databases. Prepare professional correspondence, presentations, and reports as needed. Manage incoming calls and respond to client emails in a timely manner. Conduct research and compile reports for managers and supervisors. Operate standard office equipment, including computers and fax machines. Order office supplies and equipment and maintain service contracts for office equipment. Attend virtual meetings and record accurate meeting notes. Support managers and supervisors in the development and documentation of policies and procedures. Serve as the primary liaison with Amazon to coordinate and complete assigned tasks. Manage the ordering of office stationery and supplies. Perform virtual scanning of ULDs on and off aircraft. Conduct virtual aircraft check-in and check-out processes. Prepare and submit daily progress reports using Excel. Complete required Amazon gateway documentation and forms. Review and correct driver reports as necessary. Track and report daily staffing headcount. Coordinate and email external vendors regarding daily trailer haul needs. Virtually check in, assign, load, and check out daily delivery trucks. Report on previous day production metrics. Track and report daily ULD inventory levels. Document and report prior day load drop-offs. Provide USPS with daily projected pallet counts. Request additional trucks virtually when package volume exceeds capacity. Report daily outbound returned freight. Qualifications: Must possess a valid driver’s license Must have a customer service oriented, friendly, helpful, and professional disposition Must have the ability to work in a fast paced and always changing environment Must have the ability to manage people effectively Must have strong influence management skills Experience with commercial driving and package sortation process is desired Excellent organization, communication (both written and verbal), and interpersonal skills required. Must be able to handle sensitive and confidential information Must be able to pass a background check for required badging Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills. Computer skills (Microsoft Word and Excel) required for email and customer reports Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment Physical Requirements: The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs. Reasonable Accommodation It is Naniq’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.