Systems EIS FSE - Systems EIS Support Engineer (Advanced Lead Engineer)

Job Description Summary You will be part of a global product support team acting as technical focal and liaison for all customer and program requirements. You will develop a strong working knowledge of the assigned power products and facilitate the use of approved processes to provide integration testing and flight line support at the Customer's locations. Job Description Job Title Systems EIS Support Engineer (Advanced Lead Engineer) Location Role to be located in Mukilteo, WA office or at a customer location for approximately 90 days. Travel 100% after Delivery for Entry Into Service for the airline operator for on-site support. Position Reports to (Line Manager title, Location) Leader, 777X Systems EIS Support, Mukilteo WA Key Responsibilities Develop strong working knowledge of power systems and test equipment prior to deployment to customer location Investigate and drive resolution of any issues relating to development shipsets and test equipment acting as liaison with the GE Aerospace UK team Perform modifications, minor repairs and software updates to shipsets and test equipment Assist customers with defect investigation and use appropriate technical data to support reliability analysis and minimize unnecessary removals Assist with queries relating to Aircraft and Component Maintenance Manuals Manage consignment stock levels and logistics at Customer location Deliver on-the-job training to the Customer Provide regular reports on the status of on-site integration testing and system performance to the program team and be the onsite first point of escalation for any issues that arise Build and maintain strong long-term relationships