Job Description
Job#: 3030849 Job Description: Systems Engineer - App Support Location: CHARLOTTE, North Carolina (Onsite) Employment Type: Contract Role Overview In this contingent resource assignment, the Systems Operations Engineer will consult on or participate in moderately complex initiatives and deliverables within Systems Operations Engineering, contributing to large-scale planning and operational readiness. The role requires reviewing and analyzing operational challenges that demand in-depth evaluation of variable technical and business factors. The engineer will contribute to resolving operational issues through an understanding of systems operations practices, enterprise policies, procedures, and compliance requirements. Key Responsibilities Provide production and application support for enterprise systems supporting Corporate Properties, Supply Chain Management, Corporate Security, and other functions. Lead and participate in incident, problem, and change management activities. Perform monitoring, triage, root cause analysis, and coordination of major and minor incidents. Support business continuity planning exercises, operational readiness, and reliability initiatives. Troubleshoot application issues across distributed systems and databases. Work with Autosys scheduling and Oracle databases to resolve operational dependencies. Support applications running on Kubernetes, OpenShift, and/or Google Cloud Platform (GCP). Collaborate with platform teams and operate adjacent to a growing Site Reliability Engineering (SRE) utility. Participate in an on-call rotation, including weekend or late-shift support approximately every 4–5 weeks. Required Qualifications Experience: 4+ years of Systems Engineering or Technology Architecture experience, supporting moderately complex systems operations and application environments. Technical Skills: 2+ years of hands-on experience with Autosys and Oracle (preferably Oracle PL/SQL or database engineering). Experience supporting applications in containerized or cloud environments (Kubernetes, OpenShift, and/or GCP), with production support skills. Preferred Qualifications Experience with observability and monitoring tools such as AppDynamics, ThousandEyes, and Aternity. Background in financial or banking environments. Eligibility for full-time conversion. Compensation & Benefits The pay rate for this position is between $46.00 and $49.00 per hour. This is an 18-month contract assignment with the possibility of extension. We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apex uses a virtual recruiter as part of the application process. Click here for more details. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Ap