Job Description
Systems Engineer (Onsite) Location: Manhattan, NY (Onsite 5 days per week) Role Overview We are seeking a highly skilled Systems Engineer to support a fast-paced, business-critical environment. This role combines senior end-user support, systems administration, and infrastructure support , with a strong emphasis on reliability, security, and responsiveness. The ideal candidate has experience supporting financial or high-availability environments , is comfortable working fully onsite, and can operate independently while collaborating with cross-functional IT teams. Key Responsibilities Provide advanced desktop and end-user support in a high-touch, onsite environment Administer and support Windows 11 and Windows Server (2016 2022) environments Manage SCCM for software deployment, patching, and system monitoring Support and administer Microsoft Azure services including Azure AD and virtual machines Manage Microsoft Intune for device and application management (MDM/MAM) Support Microsoft Exchange (Online and On-Premises) , including mailbox and routing administration Administer SharePoint sites, permissions, and content organization Support and manage Apple devices using Apple Business Manager Assist with Cisco infrastructure , including ISE (read-only), CUCM, and unified communications tools Support Citrix DaaS / Citrix Workspace environments Administer and troubleshoot email and endpoint security tools (e.g., Proofpoint, CrowdStrike) Provide support for video conferencing and collaboration systems Support business-critical and industry-specific applications (e.g., market data and trading platforms) Manage asset inventory, hardware lifecycle tracking, and documentation Use monitoring and asset tools such as Grafana and Lansweeper Utilize Jira and Confluence for ticketing, documentation, and knowledge sharing Support VPN and secure remote-access solutions Deliver responsive, professional support to executives and high-priority users Qualifications Bachelor s degree in Information Technology, Computer Science, or equivalent experience 5+ years of experience in desktop support, systems administration, or similar roles Strong Windows, Microsoft 365, and endpoint management experience Hands-on experience with SCCM, Intune, Exchange, and Azure Familiarity with Citrix, Cisco voice/communication systems, and endpoint security tools Experience supporting high-availability or regulated environments is strongly preferred Excellent troubleshooting, communication, and documentation skills Comfortable working fully onsite in a fast-paced environment Additional Details 12-month contract with potential permanent hire in 2027 Fully onsite, Monday Friday Exposure to complex, enterprise-scale technology environments Opportunity to work closely with infrastructure, security, and operations teams Equal Opportunity Employer/Veterans/Disabled