Job Description
JOB TITLE: Team Member (TM) - Food Champion SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people and is excited about working on a winning team! They come to work with a Positive, Can-Do Attitude! Every day! MAJOR RESPONSIBILITIES As a brand ambassador, assist in creating lifelong connections with customers. Provide exceptional customer service at all times. Ensure accuracy while processing payments and inputting orders. Prepare and serve food/beverages quickly and efficiently while following food safety guidelines. Maintain a clean and safe work environment. Follow all company policies and procedures. Maintain a professional appearance. BENEFITS DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance. DRG Savings Marketplace: Exclusive access to discounts for DRG employees. Employee Assistance Program: Counseling services, legal support, travel assistance, etc. Live Mas Scholarship Program Employee Referral Program Education Benefits: GED reimbursement, free second language education, etc. DailyPay: Program that allows you to get your paychecks daily. LEADERSHIP BEHAVIORS Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Action Oriented: Enjoys working hard; is action-or