Job Description
Job Description The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care services. In child welfare, ACS contracts with private nonprofit organizations to support and stabilize families at risk of a crisis through preventive services and provides foster care services for children not able to safely remain at home. Each year, the agency’s Division of Child Protection responds to more than 50,000 reports of suspected child abuse or neglect. In juvenile justice, ACS manages and funds services including detention and placement, intensive community-based alternatives for youth, and support services for families. ACS is also a key part of NYCs early childhood and education continuum, providing childcare assistance to thousands of child welfare involved and low-income children so they can access safe, affordable, quality care. Under general direction of the Talent Acquisition Unit Management, the Talent Acquisition Specialist is responsible for managing full-cycle recruitment for civil service and non-competitive agency roles, focusing on attracting high-quality, diverse talent to meet agency-wide staffing goals. Prepare and post vacancy announcements; receipt, evaluation, screening, and referral of qualified applicants for agency vacancies; make employment offers and complete all pre-employment requirements. Notify applicants who are not successful; review and evaluate pre-employment screening and testing results; speak at public information sessions and participate in job fairs and other recruitment events. Perform other related duties as assigned. Responsibilities of the Talent Acquisition Specialist include but are not limited to, the following: Recruitment Screens applications and selects qualified candidates. Attends and participates in college job fairs and recruiting sessions. Maintains and ensures compliance with applicable equal employment opportunity (EEO) and related employment laws and regulations. Collaborates with hiring managers to understand the needs and roles to be filled; reviews job descriptions for vacancies. Identifies the most effective methods for recruiting and attracting candidates. Identifies appropriate candidates and assesses their qualifications through review of their resumes, interviews, and other forms of communications. Maintains contact with candidates to keep them apprised of the status of their applications. Drafts and publicizes recruitment efforts in appropriate and relevant places that may include online sources such as LinkedIn, and educational and professional journals and publications. Community Outreach and Engagement Organizes community outreach programs and coordinates special events that will influence public opinion or promote employment opportunities, civil service examination process, or hiring process of the agency Attends community job/career or resource fairs to build relationships with community members. Distributes flyers, brochures, or other informational documents to inform members of a targeted community. Collect information from individuals to compile statistics about the general background of community members. Meet with job seekers to understand interests, skills, abilities, and education. Conducts group information session presentations for and/or pre-employment screening with community members regarding civil service examination process and agency career options. Human Resource Information System (HRIS) Manage the flow of applications within the HRIS system, reviewing resumes, screening candidates based on pre-defined criteria, and updating their status within the system. Manage the flow of candidates through the recruitment pipeline within the HRIS, including updating candidate status and tracking progress through different stages of the hiring process. Ensure all candidate information is accurately updated and stored within the HRIS. Enter new hire information into the HRIS to initiate the onboarding process. Customer Service & Email Support Performs customer service functions by answering frequently asked questions from applicants and employees relative to standard policies, hiring process, civil service examination processes, etc. refers more complex questions to appropriate HR staff or unit management. Serve as the primary point of contact for the recruitment email inbox managing incoming mail, responding to incoming email queries within 48-hour timeframes. Organize, file, and tag emails for easy searching for reference and record keeping.