Job Description
About The Company At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen. Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together. About The Role In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Tanger Ambassador - Deer Park This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies. About The Tanger Perks Competitive salary Generous Suite of Medical, Dental, and Vision Benefits 401(k) match Paid PTO and Holidays Paid Volunteer Hours Team Member Paid Leave Programs Tuition Reimbursement Wellness Incentives Group Life and Disability Insurance Voluntary Benefits Team Member Discounts And more… How can you contribute to what we do? Job Description ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Maintain a polished and professional appearance that aligns with our brand image. Attend Tanger virtual or in-person sessions, webinars, or meetings to enhance knowledge and skills as a brand ambassador. Engage and proactively assist all guests across the center as assigned, driving consumer awareness, providing a consistent brand voice, and creating a fun welcoming atmosphere. Develop and maintain expert knowledge of all center store locations, amenities, local and national programs, promotional offers, and event details in order to answer questions and provide superior customer service to Tanger’s shoppers and retailers. Prepare and hand out samples, coupons, and product information. Distribute these marketing and promotional materials to shoppers. Collect and record customer feedback and information as needed internally and for client relations. Use expert mobile technology skills to educate all shoppers on TangerClub benefits and opportunities for additional savings, sales, contests, events, and loyalty perks via the Tanger Mobile App. Assist new customers in signing up for TangerClub and any help needed with the Mobile App. Represent Tanger by actively participating in on-site and off-site marketing events to promote marketing initiatives locally and regionally, for conferences, trade shows and other events. Assist in set up, organization, and breakdown for events. Capture and recap promotional events via photos, video, audio, etc. Foster partnerships with our retailers by responding appropriately to retailer requests. Assist center management team as needed. Drive operational excellence according to Tanger policy and procedure by reporting center issues or concerns in a timely and accurate manner to center management and in accordance with policy. Provide general administrative and clerical support to include general office up-keep and organization. Assist in receiving shipments, route incoming mail and prepare outgoing mail and overnight packages as needed. As needed, assist with the following and make sure they are maintained and regularly updated: emergency notification systems, HVAC & roof logs, center collateral & signage, center website, vendor check-in & social media channels. Assist in training new Brand Ambassadors as needed. Perform additional duties or participate in other special projects as assigned. Competencies This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class. Focused on making the best first impression—smile, welcome and connect with customers authentically. Effective in a variety of communication settings: one-on-one, small, and large groups, or among