Job Description
Why Anchor Loans? Anchor Loans is one of several operating companies owned by Pretium Partners (+$60B AUM Financial Services Entity) and is working diligently to expand and grow its lending footprint. Anchor Loans, established in 1998, is the nation’s leading private, direct lender to experienced residential real estate investors and builders, and the first to surpass $10 billion in total fundings. Renowned for expediting financing for developers and investors, we specialize in bridge loans, ground-up construction, and single-family rental solutions for non-owner-occupied projects. Headquartered in beautiful Thousand Oaks, California, Anchor Loans currently lends in 48 states and is expanding into new markets and service lines to better serve our current and future borrowers. Position Summary: The Tax & Insurance (T&I) Specialist is responsible for supporting the accurate monitoring, payment, reconciliation, and compliance of real estate taxes and insurance for the loan portfolio. This role works closely with internal servicing teams and third-party tax and insurance vendors, with a focus on risk mitigation, data accuracy, and timely exception management. The position plays a critical role in identifying and resolving tax delinquencies, lapses in insurance coverage, and force-placed insurance exposure. Essential Duties & Responsibilities: Tax Administration Monitor property tax obligations across the servicing portfolio, including real estate taxes, assessments, and special levies. Coordinate with third-party tax service providers to support timely and accurate tax reporting and payments. Review tax bills, payment confirmations, and escrow balances as required. Research, document, and resolve tax exceptions, including delinquent taxes, supplemental bills, escaped assessments, and APN discrepancies. Reconcile tax vendor data with internal servicing systems. Support post-closing tax setup by validating jurisdiction, APN, and payment instructions. Insurance Administration Monitor borrower compliance with insurance requirements (hazard, flood, builder’s risk, wind, etc.). Coordinate with third-party insurance tracking vendors and insurance agents to resolve coverage questions and documentation gaps. Review insurance policies for compliance with loan requirements (coverage limits, endorsements, loss payee language). Support force-placed insurance processes when required. Reconcile insurance premiums and escrows with servicing records. Vendor Coordination Serve as a day-to-day contact for tax and insurance vendors under the direction of Servicing Management. Track vendor deliverables, data quality, and exception resolution timelines. Escalate systemic issues, data mismatches, or repeated errors to management. Assist with vendor audits, testing, and process improvement initiatives. Exception Management & Risk Control Identify, track, and help resolve T&I exceptions that could result in: Tax liens or penalties Insurance lapses Loss of collateral protection Maintain clear documentation and audit trails for all exceptions and resolutions. Escalate high-risk issues to Servicing Management, Asset Management, or Credit as appropriate. Reporting & Controls Prepare regular reporting and exception summaries. Support internal and external audits related to tax and insurance compliance by gathering documentation and responding to information requests. Assist with process documentation, controls, and continuous improvement initiatives. Cross-Functional Collaboration Work closely with Loan Boarding & Post-Closing Asset Management Accounting / Finance / AP Legal & Compliance Support accurate handoffs and data integrity across departments. Perform other duties as assigned. Requirements: 3+ years of relevant industry experience in loan servicing, tax, insurance, escrow administration, or a related mortgage servicing function Working knowledge of Property tax processes and jurisdictions Insurance policy requirements for real estate loans Experience coordinating with third-party tax and insurance vendors Specialized experience in construction loan servicing is a plus Experience with Precision LM is a plus Experience supporting audits or regulatory reviews Exposure to high-volume servicing portfolios Strong communication and interpersonal skills