Job Description
Join our dynamic team as a Shift Leader at our Columbus - Bethel Rd. location, where customer service and teamwork are at the heart of everything we do. We are a vibrant company that values energetic and upbeat individuals who thrive in a fun, team-oriented environment. As a Shift Leader, you will play a crucial role in managing store operations, including buying and selling gently used clothing and accessories, loss prevention, merchandising, and team supervision. We pride ourselves on offering a supportive work environment with opportunities for growth and professional development. Responsibilities Assist the Store Manager in all aspects of daily store operations and assume responsibility in their absence. Recruit, select, and retain qualified employees to ensure the store is properly staffed. Motivate and direct store teams to maximize productivity and profitability, communicating daily and weekly store goals. Promote the highest level of customer service through coaching, training, and role modeling. Maintain merchandise and visual presentation standards daily. Uphold all operational policies and procedures. Buy gently used clothing and accessories to meet company standards. Qualifications 1 year of management experience in retail, restaurant, or other fast-paced environments. Sales driven, goal-oriented, and impeccably honest. Able to adjust priorities and manage time wisely in a fast-paced environment. Strong skills in customer service, communication, organization, and follow-through. Must be able to drive at any time during an assigned shift Benefits Competitive salary and bonus Outstanding health, dental, and vision benefits Generous employee discount at all company brand stores Paid holidays and closed on all major holidays Paid time off (PTO) STD, long-term disability company paid 401k with company match Flexible schedules Employee Referral Program Employee Anniversary Program Opportunities for growth and professional development. We love to promote from within. Offered compensation: $13/hr - $14/hr Experience and License Requirements Ability to repeatedly lift up to 40 pounds Ability to work 20-30 hours a week including evenings and weekends Customer service experience (optional) Experience in retail, restaurant, or other fast-paced environments Management experience