Job Description
Key Responsibilities: 1. Customer Service: Greet customers with a friendly and positive attitude. Take customer orders and accurately enter them into the system. Provide timely and courteous service, ensuring customers are satisfied. Handle customer concerns or complaints effectively, escalating to the Shift Lead or Manager when necessary. Offer menu suggestions, upsell additional items, and promote promotions or specials. 2. Food Preparation: Prepare food items according to Del Taco's recipes and standards. Ensure food is made fresh, according to customer orders, and meets quality standards. Follow food safety and sanitation guidelines when handling food, ensuring cleanliness and safety throughout the food preparation process. Maintain a clean and organized workstation during food prep. 3. Cleaning & Sanitation: Keep the restaurant clean and organized, including dining areas, kitchen, and restrooms. Perform regular cleaning tasks, such as wiping down surfaces, cleaning equipment, and taking out trash. Ensure that food safety and sanitation standards are consistently followed. Ensure work areas are stocked with necessary supplies (napkins, condiments, etc.). 4. Teamwork & Support: Work collaboratively with team members to ensure a smooth and efficient operation. Assist team members during peak hours to ensure orders are completed quickly and accurately. Help train new team members by showing them company standards and best practices. Support leadership by following direction and carrying out tasks as needed. 5. Cash Handling & Register Operation: Operate cash registers, proces