Technical Clerk II, Advising

Title: Technical Clerk II, Advising Number of Positions: 1 Department: Advising Classification: 3m - on campus mobile Pay Rate: $32,150 - $38,150/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references. Reference check requirements: Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference. Personal references (friends, clergy, customers, relatives) are not considered acceptable references. A professional reference such as a previous or current co-worker may be used as one of the references. Position Summary: The overall purpose of this job is to provide front line support for the Advising office by answering phone, assisting students, and directing inquiries. Supports advisors with scheduling, student record preparation, and general administrative tasks while helping maintain office operations and resources. Essential Functions: 30% Provide support to the advising office and serve as the first contact for the Advising Center at Hardin Valley including answering student questions, routing students appropriately, answer the Advising office phone; manage the walk-in que; provide appointment scheduling support for advisors. 20% Assist with the advisor assignment process in Banner 9; maintain the advisor change list; provide support to the advisors including reviewing student records for advising readiness. 15% Maintain information contained in the SharePoint site; che