Job Description
Who you are Bachelor’s Degree in Computer Science, Software Engineering, or a related field; or equivalent practical experience 7+ years of software engineering experience, including deep experience in ML infrastructure and cloud-based systems, and prior experience leading or managing engineers Proven track record of owning and delivering complex systems end-to-end, including driving execution through a team Experience managing or formally leading engineers, including mentoring, performance feedback, and supporting career development Strong technical expertise in AWS and distributed systems, with experience building scalable, production-grade ML platforms Proficiency in programming (e.g., Python, Java) and experience building APIs, data pipelines, and real-time inference systems Demonstrated ability to balance hands-on technical work with team leadership responsibilities Strong communication and collaboration skills, with experience working across cross-functional stakeholders Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply What the job involves We are seeking a senior engineer to operate as a Technical Lead on the WHOOP MLOps team. This individual will own the strategy, roadmap, and execution for a critical component of our ML platform This is a hybrid individual contributor and leadership role where you will set technical direction and lead a small team, while driving architectural decisions, and partnering closely with Data Science, AI, and Engineering teams to scale WHOOP’s machine learning capabilities In this role, you will be responsible not only for building and optimizing ML infrastructure, but also for defining the long-term vision of your domain, aligning stakeholders, and ensuring successful delivery through both hands-on contributions and technical leadership Own the technical vision, roadmap, and delivery for a core component of WHOOP’s ML platform, aligning with product and business priorities Lead and manage a small team of engineers by setting direction, prioritizing work, and ensuring high-quality execution against roadmap goals Drive end-to-end delivery of the team, including planning, unblocking, and maintaining a high bar for reliability, scalability, and performance Act as a player-coach by contributing hands-on to system design and critical components while mentoring engineers and supporting their growth through regular feedback and coaching Design and evolve scalable ML infrastructure and CI/CD systems, enabling efficient model deployment, monitoring, and lifecycle management Partner cross-functionally with Data Science, AI, Product, and Engineering to translate ambiguous requirements into robust platform solutions Establish and enforce best practices for architecture, observability, and operational excellence across ML systems Contribute to hiring and team building, helping to scale a high-performing ML platform team Benefits Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most. Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work. Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one. Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more. Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services. It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus. Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.