Job Description
Job Description Summary Resonant Clinical Solutions provides comprehensive clinical trial services supporting every stage from discovery to delivery. Our portfolio includes custom kitting, equipment and ancillary solutions, and biorepository and archiving services-serving trials of any size, anywhere in the world. The In-House Engineering (IHE) Team ensures the accuracy, reliability, and readiness of laboratory and cold-chain equipment essential to global clinical studies. Our work directly supports patient safety and data integrity through expert calibration, maintenance, service, and repair performed in-house. This role is based at Site 008 - Lakeland, Florida, working within our IHE workshop. Reporting to the Global Service Manager (GSM), the Senior [BMET] Technical Service Engineer will work hands-on with a wide range of clinical (medical devices) and laboratory equipment and collaborate with cross-functional associates to support our customers and their global clinical trials. The position provides comprehensive value-added engineering services, including commissioning, maintenance, calibration, technical repair, asset management services, and technical support. How will you make an impact & Requirement POSITION PROFILE Technical Support Provide technical support for Clinical (medical devices), laboratory and refrigeration equipment (e.g., fridges, freezers, centrifuges, incubators, scales, balances, and monitoring systems). Assist internal and external stakeholders by troubleshooting technical issues and interpreting technical documentation. Service & Repair Perform routine, corrective, and emergency maintenance on clinical, laboratory and refrigeration equipment. Diagnose faults, perform timely repairs, and minimize equipment downtime. Calibration Conduct accurate calibration of clinical, temper