Job Description
About Us:skEYEwatch is a telematics camera company specializing in vehicle camera systems and an online portal that helps customers monitor and manage their fleets.Responsibilities Assist customers with troubleshooting hardware, software, and portal issues Enter, manage, and follow support tickets according to policy Follow up with customers via phone and email until issues are resolved Track projects and support cases through completion Document customer interactions clearly and accurately Requirements 18years old High School Diploma or GED Customer service experience Ability to work in a fast-paced environment Self-starter who is proactive and motivated Strong communication skills Preferred Zoho experience Technical support or troubleshooting experience Basic understanding of hardware, software, or telematics systems The Right Candidate Enjoys problem-solving and helping customers Takes ownership of issues and follows through Can manage multiple tasks and stay organized Works well independently and as part of a team Pay:From $35,000.00 per year Benefits:401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location:In person.